Privacy Policy

Welcome to Sheen AI ("Sheen AI", "Company", "we", "our", or "us").Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, request a demo, contact us, apply for a job, or use our products and services. By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect: We collect information that you voluntarily provide to us as well as information collected automatically when you use our website.

We collect information that you voluntarily provide to us as well as information collected automatically when you use our website.
Information You Provide
Depending on how you interact with us, we may collect:

Full Name
Company Name
Email Address
Phone Number
Job Title
Business Address
Information submitted through contact forms
Demo requests
Support requests
Career applications including resumes and related documents
Any other information you voluntarily provide

Information Collected Automatically
When you access our website, we may automatically collect:

IP Address
Browser type
Operating system
Device information
Date and time of your visit
Pages visited
Time spent on our website
Referring website
Clickstream information
Approximate geographic location based on your IP address

2. Cookies and Similar Technologies: .

Our website uses cookies and similar technologies to provide a better browsing experience.
Cookies help us:

Keep our website secure
Improve website performance
Understand how visitors use our website
Remember user preferences
Measure website traffic
Improve our products and services
Most web browsers allow you to control or disable cookies through browser settings. Disabling cookies may affect certain website features.

3. How We Use Your Information:

Respond to enquiries
Schedule product demonstrations
Communicate regarding our products and services
Provide customer support
Improve our website and user experience
Process job applications
Maintain customer relationships
Send product updates or important service communications
Improve website performance and security
Detect fraudulent or unauthorized activity
Comply with legal obligations
Enforce our Terms of Use and other agreements
We only use your personal information for legitimate business purposes and in accordance with applicable laws.

4. Legal Basis for Processing:

Where required by applicable law, we process your personal information based on one or more of the following legal grounds.
Your consent:

Performance of a contract
Compliance with legal obligations
Protection of legitimate business interests
Protection of legal rights

5. Sharing of Information:

We do not sell, rent, or trade your personal information.
We may share your information only with:

Cloud hosting providers
Technology service providers
CRM platforms
Analytics providers
Email communication providers
Recruitment partners
Professional advisors including auditors and legal consultants
Government or regulatory authorities when legally required
Third-party vendors assisting us in operating our business
All service providers are required to maintain appropriate confidentiality and security measures.

6. Data Security: We maintain appropriate technical, administrative, and organizational safeguards designed to protect your information against unauthorized access, misuse, alteration, disclosure, or destruction.

Our security measures may include:

Secure servers
Access controls
Role-based permissions
Encryption during transmission where applicable
Regular security monitoring
Internal security policies
Although we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention:

We retain personal information only for as long as necessary to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent where applicable
Restrict certain processing activities
Object to specific processing
Request a copy of your personal information
Lodge a complaint with the appropriate regulatory authority
To exercise these rights, please contact us using the contact details provided below.

8. Your Privacy Rights:

Subject to applicable law, you may have the right to:

Provide our services
Fulfill contractual obligations
Respond to enquiries
Maintain business records
Comply with legal and regulatory requirements
Resolve disputes
Enforce our agreements
When information is no longer required, we securely delete or anonymize it where appropriate.

9. Third-Party Services:

Our website may contain links to third-party websites or integrate services provided by third parties. These third parties operate under their own privacy policies, and we are not responsible for their privacy practices, content, or security. We encourage you to review their respective privacy policies before sharing your information.

10. Children's Privacy:

Our website and services are intended for business users and individuals who are at least 18 years of age. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.

11. International Data Transfers:

Your information may be processed or stored in locations outside your country of residence where our technology partners or service providers operate. Where applicable, we implement reasonable safeguards to protect such transfers in accordance with applicable data protection laws.

12. Changes to this Privacy Policy:
We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business operations.

Any updates will be published on this page with the revised "Last Updated" date. Continued use of our website after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us:

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: saya.mogra@sheen.ai

Website: www.sheen.ai

14. Consent:
By using our website, submitting information through our forms, requesting a demonstration, applying for employment, or otherwise interacting with Sheen AI, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Where required by applicable law, we will obtain your consent before processing personal information for marketing communications or placing non-essential cookies on your device. If you do not agree with this Privacy Policy, please discontinue use of our website and services.

Disclaimer: This Privacy Policy is intended to provide transparency regarding Sheen AI's data handling practices. It does not create any contractual rights beyond those provided under applicable law.